Terms of Service
Terms of Service
Effective Date: April 13, 2026
Last Updated: April 13, 2026
These Terms of Service (“Terms”) govern your use of the website and services provided by North Star Funeral Services (“we,” “us,” or “our”). By accessing our website or using our services, you agree to be bound by these Terms.
1. Services Offered
North Star Funeral Services provides funeral, memorial, cremation, burial, repatriation, pre-arrangement, and related commemorative products and services in Quebec, Canada. Service availability, pricing, and specifications are subject to change without notice.
2. Use of the Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
3. Products and Orders
All product descriptions, images, and prices are provided for informational purposes. We reserve the right to refuse or cancel any order at our discretion. Payment terms, deposits, and refund conditions for pre-arrangement contracts are governed by separate written agreements.
4. Intellectual Property
All content on this website — including text, graphics, logos, photographs, and software — is the property of North Star Funeral Services or its licensors and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.
5. User Submissions
Obituaries, tributes, photographs, and other content you submit to our website must be accurate, lawful, and respectful. By submitting content, you grant us a non-exclusive, royalty-free license to display it on our platforms for commemorative purposes. You are responsible for obtaining any necessary consents from third parties depicted or named.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of any linked third-party site.
7. Disclaimer of Warranties
The website and its content are provided “as is” without warranty of any kind. We do not warrant that the website will be uninterrupted, error-free, or free of viruses.
8. Limitation of Liability
To the fullest extent permitted by applicable law, North Star Funeral Services shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or services.
9. Consumer Protection
Nothing in these Terms limits any right you may have under the Quebec Consumer Protection Act, the Act respecting prearranged funeral services and sepultures, or other applicable consumer protection legislation.
10. Governing Law
These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any dispute shall be submitted to the exclusive jurisdiction of the courts of the Province of Quebec, District of Montreal.
11. Changes to These Terms
We may update these Terms at any time by posting a revised version on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
12. Contact
North Star Funeral Services
220-4360 Chem. de la Côte-de-Liesse
Mont-Royal, Quebec, H4N 2P7
Phone: 514-482-7474
Toll-Free: 1-844-307-7827
Email: info@northstarfuneralservices.com