Accessibility Statement
Last Updated: April 13, 2026
North Star Funeral Services is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities and more user-friendly for everyone.
Measures We Take
- Semantic HTML structure and clear heading hierarchy
- Sufficient color contrast between text and background
- Alternative text for meaningful images
- Keyboard navigation support
- Bilingual content (English and French)
- Scalable typography that responds to browser zoom
- Light and dark theme options for reading comfort
Known Limitations
Despite our best efforts, some content may not yet be fully accessible. We are actively working to address any gaps. If you encounter barriers, please let us know so we can resolve them as quickly as possible.
Feedback and Assistance
We welcome your feedback on the accessibility of this website. If you need information in an alternative format, or wish to report an accessibility issue, please contact us:
North Star Funeral Services
Email: info@northstarfuneralservices.com
Phone: 514-482-7474
Toll-Free: 1-844-307-7827
Address: 220-4360 Chem. de la Côte-de-Liesse, Mont-Royal, Quebec, H4N 2P7
We aim to respond to accessibility feedback within 5 business days.